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Ellie Ridley

Club Hub Event

Club Hub Event 2024 – Celebrating Success in the Children’s Activities Sector

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On Saturday 11 May, around 200 children’s activity providers gathered at the Macdonald Burlington Hotel, Birmingham for the Club Hub Event 2024. The annual event brings together business owners from across the UK for a full day of personal and professional development, tailored to the sector. 12 workshops were offered, covering a range of business …

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4 Crucial Things You Need to Know About Google My Business in 2024

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Having a solid presence in Google is key to a business’ success, not least because it is the most used search engine in the world.  In fact, as of December 2018, NetMarketShare reported that 73.62% of all searches were powered by Google.     Given Google is the Biggest Search Engine, how can businesses compete …

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How do 3-Star Reviews Weigh up Against Your Best Customer Feedback?

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Whilst online reviews, and how to use them, can be confusing for many businesses, something everyone knows for certain is that 1 and 2-star reviews portray a negative experience, whereas 4 and 5-star reviews highlight the very best of a business. So, where does that leave middle of the road, lukewarm 3-star reviews and how …

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How can Online Reviews Give a Good Customer Service Narrative in 2024?

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It’s one thing saying, as a business, how good your customer service is but quite another to demonstrate it for all to see. Businesses who do highlight their customer service via their online reviews are set to capitalise on one of the most effective ways to engage new customers and grow their business profitably, effectively …

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Trustist – a Customer-Focused Review Platform

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When choosing your review partner, it should go without saying that the company you choose to work with should be focussed 100% on you and helping you gain success through your online reviews. Sadly, in some businesses’ experience, that is simply not always the case. That’s why, at Trustist, we proudly declare ourselves to be a customer focussed review platform but what, exactly, …

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