Build Loyalty by Responding to Reviews

Strengthen relationships and loyalty by responding to reviews. With thoughtfully crafted replies and tools for review management, Trustist makes it easier than ever.

89% of consumers will read a business’ response to reviews both bad and good.

2023, Local Consumer Review Survey by Bright Local

Respond to Reviews

Show Customers You Care

Answer questions, resolve issues, show thanks and strengthen relationships with customers by responding to reviews through our easy-to-use dashboard.

Replying to Google Reviews
Trustist Reviews dashboard review list

Review Dashboard

Total Visibility of Your Reviews

View and respond to Google and Trustist reviews quickly with full visibility across the feedback you’ve collected – all from one dashboard.

Collecting Reviews

Collect More Great Reviews

Use QR codes to collect reviews face-to-face or send out a review link through SMS, email, social media or any other messaging platform you use. Never miss out on collecting reviews!

Learn more about review collection

QR Codes
New Review Email Notifications

Managing Reviews

Simplified Review Management

Stay on top of new reviews with email notifications whenever a review gets left, helping you to respond quickly and never miss a review again.

Location and Brand Responses

Tailored Responses by Location and Brand

Easily manage responses at head office or your individual locations to maintain your reputation everywhere.

Brand and Location Review Responses
Custom Review Responses

Custom Responses

Custom Templates for Consistency

Save time crafting repetitive responses with our custom response builder whilst keeping your brand voice consistent and your messaging personal.

Use templates to create responses for various scenarios such as 5-star reviews, negative reviews or any other example you can think of! Respond efficiently whilst still providing the personalised feeling customers appreciate.

How it Works

1. Collect a Review
Ask your customer for a review by sending them a review link or presenting your QR code.

2. Get Notified
You’ll get an email notification letting you know that your customer has left you that review.

3. Reply in the Dashboard
Log into your Trustist Reviews dashboard and easily reply to that review thanking them for their kind words and taking the time to leave it!

Start Building Brand Loyalty Now

Book a demo with one of our review experts today

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