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Can You Turn a Negative Review into a Positive for Your Business?

We were recently reading a rather fabulous article which had the title “9 in 10 customers more likely to overlook a negative review if the business responds adequately, Yelp says”.     As regular readers of our blog will know, we’ve shared our thoughts on responding to negative online reviews before as well as written …

Can You Turn a Negative Review into a Positive for Your Business? Read More »

Are Non-Branded or Branded Searches the Most Important for Local Businesses?

If approximately 66% of your organic impressions in Google originate from non-branded searches, also known as discovery searches, it’s vital that you are visible and stand out from your competition.       Organic Impressions and Non-Branded Searches   Before we dive deeper into these numbers, what is an organic impression and what is a …

Are Non-Branded or Branded Searches the Most Important for Local Businesses? Read More »

Trustist – a Customer-Focused Review Platform

When choosing your review partner, it should go without saying that the company you choose to work with should be focussed 100% on you and helping you gain success through your online reviews. Sadly, in some businesses’ experience, that is simply not always the case. That’s why, at Trustist, we proudly declare ourselves to be a customer focussed review platform but what, exactly, …

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