Blog - Trustist Customer Reviews

Club Hub Event 2024 – Celebrating Success in the Children’s Activities Sector

Leave a Comment / Blog, Blogs / By Ellie Ridley

On Saturday 11 May, around 200 children’s activity providers gathered at the Macdonald Burlington Hotel, Birmingham for the Club Hub Event 2024. The annual event brings together business owners from across the UK for a full day of personal and professional development, tailored to the sector. 12 workshops were offered, covering a range of business …

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Closed Review Sites vs Open Review Sites

Leave a Comment / Blog, Blogs / By Rebecca Gilpin

Online reviews can contribute to the success of your business and brand reputation. They can make or break trust and loyalty and can influence consumer decisions. Therefore, it is important for businesses to encourage and monitor reviews. When it comes to gathering reviews, one of the key decisions you will make is whether to …

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6 Reasons Why Google Reviews Are Important For Your Business

Top Tips For Online Reputation Management in 2025

Leave a Comment / Blog / By Rebecca Gilpin

For centuries, people and businesses relied on word of mouth. Now, with today’s technology, one of the largest influencers of purchasing decisions is the internet. The vast majority of consumers perform online research before making a purchase. So, it has never been more important for businesses to have a positive online reputation. It helps to …

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How to use Customer Reviews for the Good Insights they Provide in 2025

Blog / By Andrianna Lester

Regular readers of our blogs will know that we are passionate believers in the power of online reviews and how collecting and sharing them online can help to grow your business. Equally, we’re also extremely committed to ensuring that those using a review strategy as a part of their business promotion, respond to …

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How can you Avoid Review Collection Burnout in 2025?

Blog / By Andrianna Lester

So, you know that reviews are great for your business, and you’ve been eagerly beavering away collecting them, but maybe you’re beginning to run out of steam? Perhaps a couple of customers have said, “Yes, I’ll leave you a review” but then haven’t done so. Some customers might of even just said no… …

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Are Fake Reviews Really Illegal?

Blog / By Ellie Ridley

Headlines such as ‘Government to make fake reviews illegal’ have certainly brought fresh attention back onto the subject of fake reviews. As regular readers of our blog will know we’ve published blogs on fake reviews previously and, as you might expect, there are certainly lots of opinions and information about fake reviews online, along …

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Have Online Reviews Become More Popular?

Blog / By Andrianna Lester

With more and more businesses undoubtedly using online reviews to transform the way they build awareness, raise their profile, increase footfall and, ultimately, drive sales, we wanted to look at the trends that are emerging within the wonderful world of online reviews. Recently, Dealerscope published an article which said that the volume of online …

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Are Non-Branded or Branded Searches the Most Important for Local Businesses in 2025?

Blog / By Andrianna Lester

If approximately 66% of your organic impressions in Google originate from non-branded searches, also known as discovery searches, it’s vital that you are visible and stand out from your competition. Organic Impressions and Non-Branded Searches Before we dive deeper into these numbers, what is an organic impression and what is a …

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The Franchise Recruitment Ecosystem in 2025

Blog / By Andrianna Lester

Here at Trustist, we work with a wide variety of businesses – many of which are in the franchise sector. As a result, we’ve created a specific version of the Trustist Reviewer platform that could be utilised by franchisors to sell more franchises. This is done by using the best tools at their …

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How can Online Reviews Give a Good Customer Service Narrative in 2025?

Blog / By Ellie Ridley

It’s one thing saying, as a business, how good your customer service is but quite another to demonstrate it for all to see. Businesses who do highlight their customer service via their online reviews are set to capitalise on one of the most effective ways to engage new customers and grow their business profitably, effectively …

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