Rebecca Gilpin

How to Respond to Negative Reviews

How to Respond to Negative Reviews

Reviews provide valuable insights into products, services and businesses, aiding consumers in making informed decisions. For businesses, they provide valuable feedback and testimonials which can build trust, attract new customers and foster loyalty. Even negative reviews can be beneficial to businesses. When addressed constructively, negative reviews give you an opportunity to learn, develop and demonstrate …

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How To Manage Your Social Media Reputation

How To Manage Your Social Media Reputation

In today’s digital age, it has never been more important for a business to have a positive reputation online, which includes social media. A business’ social media and online presence should reflect its values and resonate with its target audience. A strong online presence can enhance credibility and help to build relationships whilst increasing opportunities …

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6 Reasons Why Google Reviews Are Important For Your Business

6 Reasons Why Google Reviews Are Important For Your Business

Google reviews are a way for people to share their experiences with businesses and products on Google. Reviews can be written by anyone who has used a business or product and they can be helpful for other people who are considering using the same business or product. Google reviews have many benefits for both businesses …

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Dangers of buying reviews for your business

The Dangers Of Buying Reviews For Your Business

With Google processing over 80% of all internet searches worldwide, it is more important than ever for businesses to have positive Google reviews. Businesses with good quality reviews who respond to customers regularly will rank higher in search engine results, according to Google. Although it may be tempting to purchase reviews to boost your ratings …

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Google reviews

How To Get More Google Reviews For Your Business

It is well known that people care about what other customers think about a business’ product or service more so than sales messaging directly from the brand. Knowing how much weight social proof has Google has factored this into their local ranking algorithm- making it a vital consideration for businesses. Getting more Google reviews can …

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