Here at Trustist, we work with a wide variety of businesses – many of which are in the franchise sector. As a result, we’ve created a specific version of the Trustist Reviewer platform that could be utilised by franchisors to sell more franchises. This is done by using the best tools at their …
Online reviews have been around for a good few years and are now heavily relied upon by consumers – more now than ever before. For example, did you know: 90% of consumers read online reviews before visiting a business* 88% of consumers report trusting online reviews as much as personal recommendations* 31% if customers are …
As we’ve discussed in our previous blog, ‘How will QR Codes be Used Post-COVID-19?’, QR Codes have experienced something of a renaissance over the last 18 – 24 months being, as they are, a rather elegant enabler of touchless commerce. Recently we’ve seen businesses using QR Codes for contactless communication with their customers, for example, …
Admin is rarely anyone’s favourite job, but we appreciate that it is something that must be done. However, just because this is something that must be done, doesn’t mean it can’t be done efficiently! Take monitoring your online reviews, for example. The process of managing your online reputation can be extremely time consuming, and …
The internet has changed how many of us shop, but in an increasing complex retail world, have retailers really considered the modern customer journey? In this week’s blog we’re going to explore the Research Online, Purchase Offline (ROPO) phenomena which is all about how customers get their information about products/services they’re interested in purchasing …
Why are Reviews Essential for Research Online, Purchase Offline? Read More »
Something that we get questions about, probably every day, is the difference between brand and location level within Trustist accounts. Having these different levels is the way that the accounts are set up, not just for our multi-location clients, but it’s proven to be very beneficial to our single-location clients too. This can …
What does Brand Level and Location Level mean in your Trustist Account? Read More »
As you may or may not know, at Trustist we run our own Awards recognising the magnificent efforts of our clients in running (and benefiting from the running) of their online review strategies. Our second set of Awards will take place in early 2022, so do keep your eyes peeled for more information on the …
How can Awards Make a Difference to Your Business? Read More »
Done right, the communication you have between you and your customers can easily become one of the best marketing tools for your business. Consumers love seeing companies listen to their customers, especially when they try and adapt the business to their preferences. But how can you actually demonstrate to the world that you’re making …
What to do With the Customer Feedback You’ve Collected Read More »
One question we’re often asked at Trustist is, “Is there anything I can do to ensure only my best reviews show?” and we totally understand where this question is coming from. As a business owner, or the person responsible in your business for your online review strategy, you want to ensure that potential customers and …
Did you know that Trustist offers window stickers? No? Well, now you do! We’ve found that window stickers are an excellent way to visually demonstrate your star rating, just as Bradleys Estate Agents are doing in the photo below. Trustist window stickers are a great way to display your overall online rating to passing …
How can Window Stickers be Used to Show off Your Reputation? Read More »
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