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Why is it Important to Collect Location Level Reviews for Multi-location Businesses?
As readers of our blog will know, we firmly believe that all businesses should focus on creating a powerful online presence. However, for multi-location businesses, it’s important to be granular and collect location-specific reviews. Here’s why! Why are Local Reviews so Important? Nearly half of all Google enquiries are searches for local information and, according
Trustist Case Study – Smilecraft Dental Care
The last year has been extremely tough on all businesses, with many businesses having to close their doors for prolonged periods of time with no clear end to the varying restrictions for a long time. As the world began taking their entire lives online so quickly, even businesses who operated purely face-to-face services had
Why Should I use Incognito Mode When Searching for my own Business on Google?
Is it sneaky to use incognito mode (otherwise known as private browsing) when searching for your own business on Google? Our answer is a resounding NO! Here’s our top three reasons why: Incognito Mode keeps the personalisation out of your search results so you can see if your business is showing up for the search
Our Top Tips for Customer Service
As anyone will tell you, customer or business owner, customer service is one of the most important things that a company can provide to positively impact their business. If the staff are rude and are unhelpful then it will put people off using them. As we help you with your reviews and online reputation,
How has COVID-19 Changed Reviews for 2021?
It’s fair to say that 2020 was a year unlike any other that we’ve ever witnessed or lived through before. With COVID-19 closing many businesses around the world, customers suddenly found themselves having to use different ways to find the businesses they needed. Feeling able to trust a local business became more important than ever
People in Franchising Podcast Featuring Trustist
People in Franchising is a podcast hosted by Suzie McCafferty, CEO at Platinum Wave Franchising and David Kaye, Partner at Harper MacLeod LLP law firm. They bring guests from the franchising community together to discuss everything that is happening in the industry including insights and advice for franchisors, franchisees and entrepreneurs! In episode 18, Nigel
Reputations are built on happy customers
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