Why is it Important to Collect Location Level Reviews for Multi-location Businesses?

As readers of our blog will know, we firmly believe that all businesses should focus on creating a powerful online presence. However, for multi-location businesses, it’s important to be granular and collect location-specific reviews. Here’s why! Why are Local Reviews so Important? Nearly half of all Google enquiries are searches for local information and, according

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Trustist Case Study – Smilecraft Dental Care

The last year has been extremely tough on all businesses, with many businesses having to close their doors for prolonged periods of time with no clear end to the varying restrictions for a long time.   As the world began taking their entire lives online so quickly, even businesses who operated purely face-to-face services had

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Our Top Tips for Customer Service

As anyone will tell you, customer or business owner, customer service is one of the most important things that a company can provide to positively impact their business. If the staff are rude and are unhelpful then it will put people off using them.   As we help you with your reviews and online reputation,

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How has COVID-19 Changed Reviews for 2021?

It’s fair to say that 2020 was a year unlike any other that we’ve ever witnessed or lived through before. With COVID-19 closing many businesses around the world, customers suddenly found themselves having to use different ways to find the businesses they needed. Feeling able to trust a local business became more important than ever

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People in Franchising Podcast Featuring Trustist

People in Franchising is a podcast hosted by Suzie McCafferty, CEO at Platinum Wave Franchising and David Kaye, Partner at Harper MacLeod LLP law firm. They bring guests from the franchising community together to discuss everything that is happening in the industry including insights and advice for franchisors, franchisees and entrepreneurs! In episode 18, Nigel

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